Privacy Policy
Holist and any persons affiliated with Holist are committed to protecting the privacy of our customers. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the Australian Privacy Act 1988 (Cth) and other relevant international privacy laws.
Collection of Personal Information
We may collect personal information from you when you interact with us, including when you:
Visit our website (www.holist.au)
Subscribe to our Recipe Club
Purchase products or services
Contact us for support or inquiries
Participate in surveys or promotions
The types of personal information we may collect include:
Name
Contact details (e.g., email address, phone number, address)
Payment information
Demographic information
Any other information you provide to us
Use of Personal Information
We use your personal information to:
Provide and manage our products and services
Process transactions and manage subscriptions
Communicate with you about your account or transactions
Send promotional materials and offers (you may opt-out at any time)
Improve our website, products, and services
Conduct research and analysis
Personalize your experience on our website
Comply with legal and regulatory requirements
Disclosure of Personal Information
We may disclose your personal information to:
Our service providers who assist us in delivering our products and services
Legal or regulatory authorities if required by law
Other third parties with your consent
We do not sell, trade, or rent your personal information to third parties for marketing purposes.
Data Security
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorized access, modification, or disclosure. These steps include:
Using secure servers and encryption for financial transactions
Restricting access to personal information to authorized personnel
Regularly reviewing our security practices
International Data Transfers
As we service customers worldwide, your personal information may be transferred to, stored, or processed in countries outside Australia. We take steps to ensure that any international data transfers comply with applicable privacy laws and provide adequate protection for your personal information.
Cookies and Tracking Technologies
Our website may use cookies and other tracking technologies to enhance your user experience. You can control the use of cookies through your browser settings. However, disabling cookies may affect the functionality of our website.
Access and Correction of Personal Information
You have the right to access and correct your personal information held by us. To do so, please contact us at [your contact email]. We will take reasonable steps to verify your identity before granting access or making corrections.
Retention of Personal Information
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
Third-Party Services
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read the privacy policies of any third-party sites you visit.
Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.
Complaints and Contact Information
If you have any questions, concerns, or complaints about our privacy practices, please contact us at: hello@holist.com.au
We will respond to your inquiries and complaints promptly and work to resolve any issues to your satisfaction.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the effective date. We encourage you to review this policy periodically.
Effective Date: 3/07/2024